Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Toollar.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toollar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
March 19 ordered March 25 received. The wrench is of excellent quality. I previously bought a more powerful wrench on 1800n from the same seller. M. You need to understand that there is no 1800 as in my first as in this 520N. M. Therefore, it is not worth getting attached to these numbers. If you need to cheerfully unscrew the wheel bolts, then take 1800 if for screws and small nuts it is suitable for 520. The difference in weight between small and large 900 gramm.1079 G and 1979G .. therefore decided to take in addition to the powerful and heavy small and easy for small work. It is also recommended to use original power Makita accumulators instead of weak relatives. Gisam wrench on 1800 N. m is very similar to the wrench from Makita, costing from 250 euros and above. I recommend to purchase. glad if he was useful. Labs instruments. iesaku nopirkt. neleliem darbiem. lieliem darbiem labāk uz 1800n. M. UZ 1800n.m smags svars 1979. Šis viegls 1079G svars Bez akumulatora.
Fast shipping order goods according to the description I recommend
I received the item, thank you. Now it remains to test it.
The package arrived in 3 days fast from my city Spain. You have to test the machine if it lasts the time
Producto is amazing, it is as described, arrived at time and in a good package 📦. It came with 2 batteries.
I received the request ahead of time. Thank you for good handling.
The device looks very good, I'm going to test it to check its operation... the great thing is what batteries bring day
Fast delivery. Works with 18v Makita battery. I highly recommend. Thank you
Fast shipping 7 days. For now, it works without a load. I'll check with the wheels tomorrow. Looks good. Loader free, but for the price I'm not complaining.
Finally the package arrived, it looks good quality, we need to test, but as they charge the batteries
Ikhala misyatz, the box is chewed, all the pratsyu, the number of nuts for the 1st shvidkotya vidkruchyue, the gear gear for the trohi E, I am The prodded
Delivered very quickly, very well protected see photo 1, Charger a little slow, but with two batteries this is a very good quality price
Packaged well works great for your money perfect thanks to your express for timely delivery and injected goods
This has got to be the best thing I have bort in a long time so powerful and got a lot of talk top quality worth every penny
Very good impact wrench, well packed, fast delivery, I recommend the seller
I'm pleasantly surprised, great part for little money, and my batteries from Makita fit. I will use the next repair for screwing. The battery impact wrench was delivered very quickly. Thanks to the shop.
I received it in three days, everything perfect, both packaging and operation
He arrived ahead of time, thank you. Thank you very much to the support team The quality is very high thank you
At last I already have my good grace for the product I like it you can see that it has very good power ..