Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Toollar.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toollar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I think the quality is excellent, the only thing I would like to improve for the future is the strength of the engine but then the others👍
Very practical good quality excellent product, bring enough tips for the price, I would buy again
The shipment was fast, the description of what was offered by the seller fully corresponds. Comes very well presented, it feels quality. I am very happy with this purchase. The photos express my assertion.
Great seller and recommend to all Aliexpress users. Product according to photos and descriptive of the ad. Great product tested and everything OK. Came super well packed. Happy with the purchase.
The product is very good, thank you to the seller, I recommend it to everyone and it is very strong, better than I expected.
Arrived in excellent condition well packed, it feels very good the materials are good in general and we will use it and give more information.
It works great. Fast delivery. I warmly recommend.
This screwdriver is very useful for those who work with cell phones, including I am selling them very well, this I recommend👍🏼
Quite impressed. Well packed. Nice case. Screwdriver works well, strong enough for what I need, and not too strong that it will damage computer parts.
A great screwdriver. Albeit without adjusting the effort. Powerful enough. Fire for this money. The bits are quality. Convenient case. All included, even charging cord.
It works ok. I hope it will work for a long time
Perfect everything exelente... Very satisfied with the product, I arrived in time and in perfect condition, thank you!!!
Tse my first doshid vikoristannya vikruki. The complex is good: chokhol, Nabir bit, Magnit. On one charge of the zibrava and the rosibrava of the laptop and vikrutka did not grow up. More like it. To the next seller.
Corresponds even better to what I expected Ideal for computer assembly
Premium screwdriver, both externally and in work. To understand this, you have to hold it in your hands. Somehow so
Good practical equipment, works very well, richly equipped. Well packed for shipping and fast delivery
The delivery is fast and the quality of the product is also good. It seems to be good cost
Really well done. Beautiful packaging and complete with bit, charging cable, plastic lever for opening body and magnetizer. The body is made of aluminum and looks very well. Has enough strength for the most common uses. Very good product. Fast shipping.
Fast shipping. I have tested it and it's working good. Case is little big and it's not easy to fitting to bags. Slimmer design would be better
It is an excellent product. Easy to grip and hold. LEDs are bright. Controls are straightforward. Torque is adequate. Highly recommended.